We are looking for a Skills and Employment Support Officer

Salary: £25, 975 (pro rata) 

Hours: 22.5 hours per week, flexible working, must include Thursday and Friday, can be worked across 3-5 days. 

Location: Southeast Wales, hybrid working

PURPOSE OF POST To support Gypsies and Travellers to gain the skills, qualifications and confidence needed to enter employment, further learning and develop confidence to self-advocate and engage with community activities. To encourage and facilitate involvement by Gypsies and Travellers in expressing and/or meeting their own needs through support and enabling work practices. Work closely with other organisations to improve understanding of Gypsy and Traveller needs and culture and maximise the chances and accessibility of employment, education, training and volunteering opportunities.

MAIN DUTIES AND RESPONSIBILITIES:

  • Provide one-to-one and group support to help people access employment, training, volunteering or further education. 
  • Run skills-based courses such as driving theory, literacy, sewing and other classes identified by the community. 
  • Offer wellbeing and in-work support, including advice on benefits. 
  • Work with training providers and employment agencies to improve access and promote understanding of Gypsy and Traveller culture. 
  • Support Gypsies and Travellers to express and meet their own needs, ensuring services are empowering and inclusive. 
  • Represent the community’s needs in local forums, raise awareness and contribute to policy development. 
  • Keep accurate records, prepare reports and contribute to the organisation’s wider aims and objectives.

GENERAL RESPONSIBILITIES

Maintain a working knowledge of current information, policies and legislation that could affect Gypsies and Travellers

Create appropriate opportunities to enable Gypsies and Travellers’ views to inform policy development.

Provide reports to and meet regularly with manager for supervision and annual appraisal.

Contribute to strategy and policy planning for the organisation, and effective work delivery, through staff team meetings and other working groups.

Other reasonable duties as may be necessary. The list of duties and responsibilities is not an exhaustive one and may be varied from time to time by the Director.

Person Specification

Essential Skills: Minimum NVQ level 3, A-level or equivalent through experience • Minimum of 2 years working experience in a relevant field such as training and employment support, advice work, Youth services, etc • Experience of planning, facilitating and delivering group work sessions (ideally with a focus on employability and confidence building) • Experience of assessing clients’ needs and developing individual, goal-focused action plans • Experience of managing complex and difficult situations in relation to vulnerable client group(s) • Experience of analysing information and writing formal reports • Current knowledge of Education, Employment and Training opportunities • Ability to communicate with socially excluded communities and to gain their confidence • Ability to communicate well both orally and in writing with a range of organisations and professional levels • The ability to understand the issues faced by Gypsy and Travellers when looking for employment, education and training • Ability to work independently and as part of a small team • Ability to work in ways which enable and motivate other people to gain skills and confidence • Ability to use word processing, database and spreadsheet software • Able to deliver Equal Opportunities and Anti-Discriminatory work practice • Able to work flexibly and outside normal office hours where necessary•

Desirable Skills: Recognised qualification in a field appropriate to working with Gypsy & Traveller communities or equivalent • Essential Skills teaching qualification. Experience and/or understanding of Gypsy and Traveller community life and associated public policy • Able to communicate in Welsh and/or a relevant Gypsy or Traveller language•

Benefits: • Casual dress • Company pension • Small friendly supportive team

Application deadline: 26/09/2025

To apply please send a CV and cover letter to info@gtwales.org.uk